The second-hand marketplace Shoppers Share Anger Regarding Size Changes
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
This online marketplace has revised its size classifications for women's and children's clothes without notifying all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers are posting online stating that platform listings now display a different size category versus the original listing as a result of the reclassification.
Vinted explained the updated approach better aligns with comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand where appropriate, resulting in member annoyance.
Measurement Approach Modifications
Earlier, the sizing featured one number and one letter, such as S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was previously a 12 but is now a UK 16-18.
User Experiences
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed featuring size 14 markings were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Manual Updates
Another shopper, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential following partial earnings loss," she stated.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: previously, Vinted reversed a change to its shipping options following member complaints.
